Aww I’m comprised you should get your cheque this week, enjoy! and happy birthday to your daughter for 17th 😁 for you Julie,

Exactly exactly exactly How did u make it through? Ive rung for last 2 times an the division im getting the subject of to is working at home so theyve sent a contact for a call straight back?

Julie Berry states

I’ve been calling this true number 08009166421 after which pushing one for I’m a client. The very first number of times it rang for some time with no one responded then again i acquired a individual.

You can find a phone that is few details for Neil Iveson that could show to be a far more direct along the way for anyone which are chasing your complaints. Their mobile quantity is 07747 363505. Workplace numbers are 0800 9166 421 or 0330 303 7017 Extn 5246. In addition the number that is mobile Tom Jeffery is 07718 496909. Inside our experience we now have learnt that it’s safer to cope with e-commerce in communication, as phone conversations let them have the chance of quick changing you on any reimbursement perhaps you are lawfully due. Best of luck.

Sara (Financial Obligation Camel) says

We accept Jack. Neil appears to be proficient at speaking people into thinking they truly are finding a good offer whenever they aren’t.

It’s as much as you if you would like just take a negative offer, however you should do this along with your eyes available, perhaps not thinking it really is almost all of what you should get from visiting the Financial Ombudsman.

This is simply not a loan provider that appears to be in almost any trouble that is financial all. Their 3rd quarter outcomes today has a single phrase reference to complaints saying these people were up but inside the anticipated figures.

Nearly 17 months of waiting we have simply began to contact them twice a its so frustrating week.

Whqt date do provident review loans too?

Sara (Financial Obligation Camel) says

The Ombudsman extends back to April 2007. If Provident say “six years“2010” or” or other things, this is simply not exactly exactly exactly what FOS does.

Jayne did u have the breakdown by post or e-mail as im waiting to get mines i called up today the adviser stated he previously the quantity but couldnt let me know since it was at last phase waiting on supervisor to accept

Hi Elaine, we received the breakdown by post last Friday after which the cheque on Saturday early early early early morning

Hi all, anybody had any fortune with loans in the home. Currently into 14 and Still no update week. Have actually delivered to fos and waiting about it being found.

Kirsty Chapman says

I confirmed that they had not sent all the information via the SARS and they came back with that under GDPR they don’t have ‘all the payslips’ on file, but I’d told them that I’d only provided 1 when I went back to Provident after my partner had his final response. It would appear that these are typically attempting to push the increased exposure of the specific individual to offer lots of proof which check my site is not essential to uphold the complaints, even if We told them that the repayment history shows he had been struggling to keep pace with repayments they provided him more loans!! They’ve asked him to offer evidence simply because they don’t have any record of him saying he had been having problems although the deal history demonstrably shows it.

I’m going to refer to your FOS today and content Neil Iveson in even though he’s not reacted to virtually any emails that are previous!

It is therefore discouraging as I’d my grievance handled very easily in comparison to him, but there’s additional money included and he’s still having to pay a loan straight back, but as he has dyslexia it’s down seriously to me personally to accomplish the ‘fightie’ emails!! Wish me personally fortune!